Thank you for shopping at PrimalPantry. We hope you are delighted with your purchase. However, if you are not entirely satisfied with your purchase, we're here to help.
You have 14 calendar days to return an item from the date you received it. It must be shipped to 6 colt place wigram christchurch 8025. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging, and you must provide a receipt or proof of purchase.
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund or replacement request after inspecting the item.
If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer's policies.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
If you have any questions on how to return your item to us, contact us at hello@PrimalPantry.co.nz.
